How to stop receiving unwanted messages by network providers — NCC
To stop unsolicited messages, use our do not disturb code of 2442 by typing "STOP" and sending to 2442 to stop all unsolicited messages, or send "HELP" to the same code and follow the prompt to choose the types of messages you want to receive.
The Nigerian Communications Commission (NCC) has urged network subscribers to leverage its short code 2442 to end unsolicited messages by VAS providers and network providers.
The Zonal Controller, NCC, Enugu, Ogbonnaya Ugama, made the call while speaking with the newsmen on Monday in Enugu.
Ugama noted that most often, the VAS providers and network forcefully sent unsolicited messages and marketing calls to their customers, which they had not requested.
He described the provision of the short code by the NCC as "protection of the right of the consumers" to choose freely the services they desire.
"To stop unsolicited messages, use our do not disturb code of 2442 by typing "STOP" and sending to 2442, to stop all unsolicited messages, or send "HELP" to the same code and follow the prompt to choose the options of the types of messages you want to receive.
"You can also send 'STATUS' to 2442 to see if your choices have been implemented," Ugama advised.
The zonal controller also advised Nigerians to use the 112 toll-free line provided by the commission in the event of an emergency.
He said the number was easy to remember and toll-free to reach any first responders they wanted to call.
"You can use the number to call police, road safety, fire service, ambulance, and health authorities," he said.
Ugama, however, expressed the determination of the commission to protect the rights of customers of the telecommunications companies in the country.
He stated that the NCC had the interests of the public and telecom consumers at heart and would do their regulatory duty to protect them.
The zonal controller said that with SIM card porting, consumers could easily move from one network to another and still retain the phone number they were using.
According to him, some people find it difficult to switch from one network provider to another, stressing that they are afraid of losing their number or contacts.
"With the ability to port, their number of contacts is secured," he added.